REAL Solutions Enhanced FiCEP Program Webinar
Through REAL Solutions® and in conjunction with the New York Credit Union Foundation, the Credit Union Association of New York is bringing an enhanced version of CUNA's Financial Counseling Certification Program (FiCEP) to New York's credit unions. FiCEP enables credit union staff to become more confident in helping members build a stronger financial future. Through REAL Solutions®, this unique financial counseling training program for credit union staff combines the low cost and convenience of a self-study program, with the group hands-on learning and networking of an off-site CUNA School.
About this session:
The webinar will provide an overview of the REAL Solutions® Enhanced FiCEP Program, including modules, timelines, commitments and costs, as well as the benefits of financial counseling training and utilization options to help your members.
Who should participate:
Credit union staff involved in financial counseling, collections, lending, member services or any others who are committed to helping members gain control of their financial future.
This informational webinar will be conducted by Mark Lynch, CUDE, DUDE, a REAL Solutions field coach and credit union consultant.