Webinar: Handling Member Credit Report Disputes
Webinar: Detecting Counterfeit Items & Fraudulent ID
When an unknown member approaches the teller line, there are only three items tellers can use to detect fraud: the item presented, the individual presenting the item and the identification the individual provides. False identification, counterfeit items and scams that can fool an untrained person mean major losses for the credit union.
Webinar: Legally Handling the Credit Union's Right of Setoff on Deposit Accounts & Loans
A credit union has the right to set off a member's account if certain legal requirements are satisfied. This webinar will explain those requirements and address the steps a credit union must take before it exercises its right of setoff.
Webinar: Putting the "Credit" Back in Credit Unions: Making Loans Members Want
Webinar: Protecting the SBA Guarantee Start to Finish
The U.S. Small Business Administration's 7(a) loan program can help lenders mitigate their credit risk, reduce loan loss reserve requirements, increase profits from secondary-market sales and, most importantly, serve their business borrowers. However, if a lender fails to protect and preserve the SBA's conditional loan guaranty, all benefits of the 7(a) program may be lost.
Webinar: Directors & Financial Literacy Session 1
Understand Your Credit Union's Financial Condition with Key Ratios, Balances & Estimates
Webinar: Consumer Debt Resolution Series: Modifications, Workouts & Rescue Options: Working with Troubled Members
Here's a simple accounting rule that everyone understands: A loan is only an asset if the borrower pays on it. When a borrower begins to have financial problems, your credit union needs to communicate effectively and be ready to work toward finding a successful conclusion to the loan. To do this, you must understand the available workout options and how to use each one effectively.
Webinar: Underwriting Basics: Interviewing, Credit Reports, Debt Ratios & Reg B
This webinar will provide guidance on today's regulatory standards for underwriting both consumer and business loans. Financial regulators continue to emphasize two points: verification and depth of documented support material.
Webinar: Electronic Compliance: Tools, Policies & Best Practices for Email, Internet, Mobile & Social Media
This webinar will review the electronic risks facing credit unions and provide best practices-based rules, policies and procedures to help reduce the likelihood of online disasters while increasing compliance and enhancing communication.
Webinar: Is Your Member Fully Insured by the NCUSIF? Best Practices & Common Mistakes
Share insurance coverage is important to your members. It seems to matter most to financially savvy members with large deposit accounts. However, regardless of a member's assets, credit union staff must be able to knowledgably answer questions about whether accounts are fully insured. Being able to confidently answer questions fortifies the trust members have in your credit union.