Webinar: CFPB Guidance on Handling Consumer Complaints & Inquiries: Collecting, Investigating & Responding

Start: 3:00 pm
End: 4:30 pm
Event Days: 02/14/2013 - 02/14/2013

Webinar: Facebook 101 Getting Started: Policies, Risk Assessment & Next Steps

Start: 3:00 pm
End: 4:30 pm
Event Days: 02/13/2013 - 02/13/2013

Your credit union has finally made the decision to jump into the world of social networking and wants to start using Facebook. What steps are needed to get started quickly while also ensuring that you've dotted your "i"s and crossed your "t"s?

Webinar: Tax Refunds: ACH Exceptions, Posting & Credit Union Liability

Start: 3:00 pm
End: 4:30 pm
Event Days: 02/12/2013 - 02/12/2013

State and federal tax refunds can become a challenge to an RDFI. It's imperative to properly post and handle refund exceptions in order to minimize the risk to your credit union and avoid costly mistakes. In this webinar, you'll finally get the answers to all your questions! You'll also receive a quick reference toolkit for handling federal government tax refunds according to the Green Book.

Webinar: Dissecting Regulation CC: Holds, Substitute Checks & Check Clearing

Start: 3:00 pm
End: 4:30 pm
Event Days: 02/06/2013 - 02/06/2013

Understanding your credit union's check hold rights and responsibilities can mean the difference between taking a loss and avoiding a loss. This webinar will cover the maximum time frames and circumstances for correctly placing deposit holds, as well as the specific timeframes for returning an item unpaid and the required notifications to the financial institution where the item was deposited.

Webinar: ACH Death Notification Entries (DNEs) & Reclamations: Your Credit Union's Liability

Start: 3:00 pm
End: 4:30 pm
Event Days: 02/05/2013 - 02/05/2013

Do you know how to handle an incoming ACH entry if the accountholder is deceased? Do you handle Death Notification Entries (DNE) correctly to ensure your credit union doesn't take a loss?

Webinar: Compliance Rules the Board & Senior Management Must Know

Start: 3:00 pm
End: 4:30 pm
Event Days: 01/31/2013 - 01/31/2013

It is extremely important for directors and senior managers to understand the areas of compliance that require annual review and approval. This webinar will review those areas, with a focus on risk-based compliance management. The high-risk areas will be covered in lay terms, with the board in mind (presenting the information most important to the board).

Webinar: Countdown to the New CTR Report: Are You Ready for the March 31, 2013 Deadline?

Start: 3:00 pm
End: 4:30 pm
Event Days: 01/30/2013 - 01/30/2013

Completing a quality CTR report is more than simply filling in the data; it's understanding what makes CTRs a fundamental component of your credit union's BSA/AML policy. Do you know what has changed (and what hasn't) with the new CTR report? When you open accounts, are you ready to collect the member data that will facilitate accurate report completion?

Webinar: Director Series: IT Governance

Start: 3:00 pm
End: 4:30 pm
Event Days: 01/24/2013 - 01/24/2013

What the Board & Supervisory Committee Need to Know to Manage the Credit Union's Information Technology Assets

Webinar: Qualifying Borrowers Using Personal Tax Returns Part 1

Start: 3:00 pm
End: 4:30 pm
Event Days: 01/23/2013 - 01/23/2013

Basics, Itemized Deductions, Interest & Dividend Income, Sole Proprietorships & Capital Gains

Webinar: UCC 3 & 4 on Negotiable Instruments: Time Frames, Legal Concerns & Member Issues

Start: 3:00 pm
End: 4:30 pm
Event Days: 01/17/2013 - 01/17/2013

Articles 3 and 4 of the Uniform Commercial Code (UCC) and Federal Reserve Regulation CC govern: checks, drafts and other negotiable instruments; the relationship between a financial institution and its accountholders; and the relationship between financial institutions participating in the check-clearing process.