Webinar: Understanding & Navigating the ACH Rules
Webinar: Get Serious about Offering Remote Deposit: It's Time, and Here's How!
Webinar: Service EXTRAordinaire: Increasing Member Loyalty & Profitability
This webinar will equip you to elevate your members' service experience to Service EXTRAordinaire and increase member profitability and loyalty for life-even with disgruntled members! You'll learn how to use the "Five Cs" to add value, build stronger, deeper member relationships and capture more loan opportunities.
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Webinar: Auditing Your Credit Union's Website
Webinar: Handling the Credit Union's Right of Set Off
A credit union has the right to setoff a member's account if certain legal requirements are satisfied. This webinar will explain these requirements and will address the steps you must take before exercising the right of setoff. You'll learn about member notification, handling multiple account owners, honoring garnishments and other key setoff issues.
Webinar: Lending Questions Supervisory Committee Members Should Be Asking
As credit unions work to cope with the challenges presented by the current economy, supervisory committee members should be asking questions about how their lending programs are adapting. During this webinar, you'll learn the top 10 lending "hot buttons" that supervisory committees should concentrate on in 2012.
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Webinar: Lending to the Small Business Owner In Today's Economy
This webinar will cover vital aspects of small businesses and teach you to work more successfully with their owners/guarantors in today's challenging economy. You'll learn about legal issues, entity structure, providing credit to small businesses, the psychology of working with business owners/guarantors, risk factors in today's market and how to target market services.
Webinar: Real Estate Loan Workouts, Foreclosures, Short Sales & Deficiency Judgments
There are several alternatives to consider when dealing with a troubled real estate loan, including a workout, deed in lieu, short sale, foreclosure, deficiency judgment and receivership. This webinar will explain the aspects-and risks-of each alternative. You'll learn about the proper steps for each alternative so you can evaluate which is best in a particular situation.
Webinar: Qualitative & Environmental Factors in the ALLL
What methods and supporting documentation are needed to assess and quantify loan impairment in similar pools of loans? Get the answers during this webinar, which will focus on adequate analysis and supporting documentation for allowances for loan and lease losses (ALLL) determination. Note: The impairment of individual loans will not be addressed.
Webinar: Head Teller Training: Improving Teller Performance
This webinar will teach head tellers how to bring out the best in their teams and themselves, increasing professionalism and productivity and improving the bottom line! Methods to create a fun, high-performance team will be included, and you'll receive a personal development plan outline and two surveys to learn more about your team and the corporate culture of your credit union.