Webinar: Head Teller Development: Managing Dual Control & Cash Limits
Responsibility for the vault, teller cash limits and dual control are among the most important duties of a head teller. Auditors and examiners continuously cite financial institutions for lack of "dual control" or double custody. Regardless of how many staff members you have, the job must be done well and in compliance with regulations. This webinar will cover areas of dual control, starting with high-risk issues. Cash-limit management for tellers and the vault will also be addressed. Participants will receive written procedures and sample logs to utilize after the webinar.
About This Session:
This webinar will cover the following topics:
- Dual control issues and procedures for the vault, security logs, audits, wire transfers and more
- How to maintain the proper cash limits, including procedures for ordering and sending cash to the Federal Reserve or cash courier service
Who Should Participate:
Head tellers, assistant head tellers, teller supervisors, teller trainers, auditors and compliance officers
About the Presenter:
Ann Brode, Brode Consulting Services, Inc.
With nearly 40 years of experience, Ann Brode serves as a consultant to regional and community financial institutions in a wide range of areas, including strategic planning, lending, deposits, marketing, training, compliance and management. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin, as well as many other state banking schools. Brode is the author of The Bank Deposit Documentation Manual for Front-Line Personnel and is well-represented in numerous industry publications.